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Terms and Condition

Welcome to Carol’s Scent online store! Our commitment is to ensure your shopping experience with us is as enjoyable as possible. Please take a moment to familiarise yourself with the Terms of Service outlined below, which apply to all visitors of Carol’s Scent website. By continuing to browse and use our website (, you are bound by these terms and conditions. Your use of the site signifies your acknowledgment, understanding, and agreement to abide by them. Happy shopping!


The information provided on this site is not guaranteed to be accurate, complete, or current. The material is intended for general informational purposes only and should not be the sole basis for decision-making. It is recommended to consult more primary, accurate, complete, or timely sources of information. Your reliance on the material is at your own risk.


Kindly note that the terms and conditions are subject to change without prior notice. If you disagree with any of these terms, your use or access to this site is not permitted.

Product or Pricing

Certain products or services may be exclusively available online through our website at limited quantities. We take great care to accurately display the colours and images of our products, though we cannot guarantee the precise accuracy of your computer monitor's display of any colour. Descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. 

While we reserve the right to limit sales to individuals, geographic regions, or jurisdictions on a case-by-case basis, we also retain the discretion to limit quantities of products or services offered. 

Additionally, we reserve the right to modify our offerings and prices at any time without prior notice. These modifications may involve additions or discontinuations of products or services and adjustments to pricing. While we strive to provide accurate and current information, we recommend checking our website or contacting us directly for the latest details on our offerings and prices.

Order and delivery

The shipping fee associated with your order will be presented on our website. You are obligated to furnish current, comprehensive, and accurate purchase and account information for all transactions conducted at our store. It is imperative to recognize that we bear no responsibility for losses resulting from inaccurate information. Kindly review your order details carefully before confirming the purchase. Additionally, you agree to promptly update your account and pertinent details, such as email address and shipping address, to facilitate transaction completion and ensure effective communication when necessary.

Please be aware that we retain the right to reject any requests to modify orders once they have been processed. Combining orders is strictly prohibited, and all shipments are dispatched in accordance with the order number.

Return & Exchange

Kindly note that our store operates under a strict no return and exchange policy. Once a purchase is made, it is considered final. We appreciate your understanding and encourage you to carefully review your selections before completing the transaction. If you have any concerns or questions about a product, please feel free to contact us for assistance before making your purchase.

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